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The gotcha! Blog

The latest insights on digital and mobile marketing

yelp review

How to Deal with a Bad Yelp Review

Posted by Chris Jenkin on

If a customer rant has you Googling how to deal with a bad Yelp review, you’re in the right place. […]

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Follow-up call

Why Customers Love the Follow-up Call

Posted by Chris Jenkin on

Are you wondering what makes customers love the follow up call? It’s not just that unexpected ring that delights a […]

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